Dave Riches

Dave is accountable for the operations group who are passionate about delivering excellent service to our current and potential customers. This includes the customer service, sales, business support, partnerships and technology teams. Dave's experience is in leading operations and operational excellence teams, both in insurance and other industries.

Not a stranger to transformational change, Dave is responsible for optimising Pinnacle's products, systems and processes. Dave’s customer-centric approach ensures that the vision and strategy always has the customer at heart. He has led business transformation in financial services, local government, building products and construction