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Customer support

How can we help?

You can do plenty online - update your contact details, adjust your cover level, and more. We've got you covered.

We know that customers' circumstances constantly change. So our insurance policies aren't set in stone - you can change your policy and cover as your needs change. There are some common changes people want to make, and a lot of those can be done here and now. Sometimes we will have to ask you to print something off, sign it and send it back to us - rest assured, we only do this when there is no other choice!

We love getting feedback.

If you’ve had a great experience that you’d like to share, or there is something we can improve on, please let us know.

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