Change or set up your payment method
Paying by direct debit is the most convenient payment method for you and us.
As a registered Direct Debit Authority Holder, we adhere to strict processes to ensure the security of your transactions. This means your bank is comfortable with our procedures and that we follow correct processes and only debit authorised amounts from your account. Direct debit also means that you don’t need to change any details for premium changes, as it will happen automatically.
To change bank accounts or set up a direct debit, fill out the form below or contact us.
Can’t find your bank on the list below?
Download our Direct Debit form, fill it in and return it to us.
Change to Credit Card
If you choose to pay using your credit card, a 3.95% processing fee will be added to each payment. You will also need to provide us with new card details when your card expires or if you change cards. We accept Visa, Mastercard, Diners Club, and AMEX cards.
To change your credit card or update your current details, fill in this online form or call us. We will send you a secure form to make the change using WindCave, keeping your details totally secure.
If you’d like to discuss any other options for payment, or how often you pay your premiums, please contact us on 0800 22 22 23 or ask@pinnaclelife.co.nz.